Returns & Exchanges
At Edward Martin, we stand behind the quality of our home furnishings and offer a 30-day return window for items in their original condition. We aim to ensure every piece fits perfectly within your living space, or we will make it right through a refund or exchange.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare the Item
Carefully repackage your items in their original Edward Martin packaging, ensuring all hardware and assembly instructions are included.
- 3.Ship It Back
Affix the prepaid shipping label provided via email and drop the package off at any authorized carrier location or schedule a home pickup for larger furniture.
- 4.Receive Your Refund
Once our warehouse inspects the returned piece, we will issue a full refund to your original payment method within 5 to 7 business days.